Privacy Policy

Last updated: 28 July 2026

1. Introduction

Pitt Property Management Ltd ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our property management services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

2. Who We Are

Pitt Property Management Ltd

Registered in England and Wales
Registered Office: 71-75 Shelton Street,Covent Garden, London, WC2H 9JQ, United Kingdom
Email: hello@pittpropertymanagement.co.uk
Website: www.pittpropertymanagement.co.uk

Pitt Property Management Ltd is the Data Controller for the personal information collected through this website and during the provision of our property management services.

3. Information We Collect

Personal Information

  • Name
  • Postal address
  • Email address
  • Telephone number

Property Information

  • Property address
  • Property ownership information
  • Tenancy information
  • Maintenance requests

Financial Information

  • Bank account details
  • Payment information where required to provide our services

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website

This information is collected using Google Analytics.

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Provide property management services
  • Manage landlord and tenant relationships
  • Arrange maintenance and repairs
  • Comply with legal and regulatory obligations
  • Improve our website and services
  • Prevent fraud and protect our legitimate business interests

We do not use your personal information for marketing emails unless you have specifically requested them.

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent (where required)

6. Sharing Your Information

We only share personal information where necessary.

This may include:

  • Contractors carrying out repairs
  • Inventory providers
  • Referencing companies
  • Deposit protection schemes
  • Local authorities
  • Utility providers
  • Professional advisers
  • Regulators
  • Law enforcement agencies where required by law

We never sell your personal information.

7. Google Analytics

Our website uses Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information including:

  • Pages visited
  • Time spent on the website
  • Device type
  • General geographic location

This information helps us improve our website and services. You can control cookies through your browser settings and our Cookie Policy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details above.

11. Cookies

Our website uses cookies to improve functionality and understand website usage.

Further information can be found in our Cookie Policy.

12. Contact Us

Pitt Property Management Ltd
Email: hello@pittpropertymanagement.co.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.

The latest version will always be available on this website.